First Choice is a global Shipping Forwarder. They specialize in help Amazon sellers expand to new countries.
They had a shipping portal that allowed their clients to create labels and to track shipments.
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The challenges:Β
The portal was not user-friendly and it needed a major revamp.
They also wanted to add new and clever ways to upsell other services to their existing client base.
π So Intent UX was tapped to the job.
We did the following services:
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We ran a user -wide research survey to understand it's client s better:
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Here is a small glimpse of the final product now in development: