First Choice is a global Shipping Forwarder. They specialize in help Amazon sellers expand to new countries.
They had a shipping portal that allowed their clients to create labels and to track shipments.
The portal was not user-friendly and it needed a major revamp.
They also wanted to add new and clever ways to upsell other services to their existing client base.
👉 So Intent UX was tapped to the job.
We did the following services:
We ran a user -wide research survey to understand it's client s better:
Here is a small glimpse of the final product now in development: