Portfolio/Fintech · small business lendingCase study · 2021

Payroll Funding Portal

Payro Finance had a new idea for small businesses coming out of the pandemic: a lending product only for payroll. We designed the portal where business owners apply, get approved and fund payroll, with as little friction as a loan can have.

Client
Payro Finance
Users
Small business owners
Scope
UX architecture, application flow, customer portal
Industry
Payroll funding
product, only for payroll1
steps to apply4
screens: web and phone2
The dashboard, next payroll, bank balance and credit line at a glance
The dashboard, next payroll, bank balance and credit line at a glance
The story

What we walked into

During COVID, plenty of small businesses needed help covering payroll. Morris Reichman, President of Payro Finance, saw it and wanted a lending product built only for that, one a business owner could apply for and receive with zero friction. Finance likes to talk about tech; most of it still feels like paperwork.

What we did

We studied how Payro actually runs and turned it into a customer portal that handles nearly every interaction. Underwriting became a guided application in four clear steps, with help a click away. After approval, the dashboard keeps the next payroll, the bank balance and the credit line in one view, with funding one button away.

Simple, enjoyable and frictionless, from the first question to funded payroll.

The brief from Payro’s president

Where it landed

The portal went into active development, and the payroll funding product is already taking business from the traditional paths.

The portal

From application to funded payroll, in one place.

Applying, underwriting, funding and repayment used to be calls, emails and paperwork. Now every step lives around one thing: the next payroll.

  • Apply
  • Underwriting
  • Bank statements
  • Sign documents
  • Fund payroll
  • Loans
  • Repayment
  • Support
  • Business owners
  • Payro team
  • Payroll software
  • Bank accounts
Client video

In the client's own words.