Battle of the UX: Airtable VS. Smartsuite

Nussi Einhorn
Battle of the UX: Airtable VS. Smartsuite

Do your users find themselves constantly frustrated with the UX of your work management tools like Airtable and Smartsuite?

While these platforms have revolutionized the way people organize and manage their work, there are still areas for improvement when it comes to their UX design.

In this blog, we'll explore some UX stories that highlight the pain points of using these tools and offer suggestions for how they can be improved.

This aricle will provide valuable insights into the world of work management software and how it can be made more user-friendly.

So, read on!


Everyone, meet Rachel... 🙋‍♀️

She uses Airtable to manage and navigate large or complex data sets, 💻

and she wants to manage and navigate 🖱️ her information efficiently.

When she works with large amounts of data or intricate views,

however, the interface becomes overwhelming and cluttered. 😓

It's difficult 🙅‍♀️ for her to find specific information,

switch between views smoothly, or customize the interface to her liking.

So what does Rachel need here? 👀

She needs a...

✅ user-friendly interface that lets her organize and navigate easily,

✅ search and filter efficiently,

✅ and customize her workspace layout, view settings, and toolbars

to work better and think less. 👌👌

Can you give it to her?


Sarah 👩‍🦰, a project manager at a mid-sized company.

Her colleague introduces her to 👉 SmartSuite.

With its ability to ✅ streamline workflows, ✅ automate tasks, ✅ facilitate project linking, ✅ and capture data,

Sarah is immediately intrigued and decides to give it a try.

But as she dives deeper into the system 👩‍💻, she faces some growing pains.

The interface is unfamiliar, and she struggles to navigate its features. 🤯

As a UX designer, what can you do to make  Sarah's UX journey be more seamless?

Poll this week

Numbers don't lie.

This week, we conducted a poll to determine which work management software is more user-friendly. Based on the results shown in the image below, it is evident that Airtable was chosen by the respondents as the tool that is easier to use.

85%! Wow! That says a lot, don't you think?

Link to the poll: Click here!

A good user experience (UX) is crucial for work management software like Airtable and Smartsuite. These tools are designed to help users manage their tasks and projects efficiently, but without a user-friendly interface, they can be difficult to navigate and use effectively.

A well-designed UX not only makes these tools more accessible and intuitive, but it also helps users stay organized and productive. By prioritizing the needs of their users and investing in a good UX, companies can ensure that their work management software is both effective and enjoyable to use.

Do you have a question or need help with your software? We offer FREE UX audit!


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