With so many options available, choosing the right browser for each user's needs can be a daunting task. As more and more of our lives are spent online, the browser we choose can have a significant impact on our overall productivity and enjoyment of the internet.
Both browsers have millions of users worldwide, and each has its unique set of features and design elements that contribute to the overall user experience ((UX).
In this post, we'll dive into the UX of Safari and Chrome through the following UX stories.
Mich 🙋♀️, a graphic designer, has multiple tabs open in Chrome for a project.
She needs to switch between them to reference different design elements.
She opens a new tab to search for an image 💻 but can't find it as it gets placed at the end of the tab bar.
She tries to use Chrome's tab search feature by clicking 🖱️ the arrow on the right side of the tab bar, but she still can't find the tab she just opened.
Mich now feels frustrated! 😡
She then googles a solution and learns that she can move her tabs 👉 and enable a setting in Chrome to keep new tabs next to the current one.
Now, she can organize and find her tabs easily, but wonders why the functionality wasn't more apparent from the beginning.
It all comes down to the UX. 👍
It's important for software to have clear and intuitive interfaces, especially for frequently used features like tab management.
Have you had a similar experience while using Chrome? 👀
Sarah 🙍♀️, who works from home and uses Safari, can't view a potential client's website properly. 😓
The images are pixelated and the layout is skewed, making it difficult for her to navigate the site and view the content.
Frustrated 🤨, she tries refreshing and clearing her cache, but the issues persist.
She switches to another browser, and it works perfectly! 🎉
As a freelancer, Sarah needs to be able to 👉 access and view websites quickly and efficiently in order to deliver high-quality work for her clients.
However, Safari's limited compatibility with certain websites and web applications is a significant UX issue for her,
and may require her to switch to another browser in order to access the content she needs. 💁♂️
This can cause frustration🥵 and disrupt productivity, ultimately impacting the user's experience.
Nobody wants that!
✅ By prioritizing good UX design and addressing potential issues like limited compatibility with certain websites, browsers like Safari can improve the user's overall experience and engagement!
This week, we ask the LI community which web browser is better when it comes to UX.
As you can see in the image below, it's an easy landslide win for Google Chrome!
What could be the users'reason for choosing Chrome over Safari?
How about you? Which one do you use?
Link to the poll: Click here!
In today's digital age, where browsing the internet has become an integral part of our daily routine, having a positive user experience (UX) while using web browsers such as Safari and Google Chrome have become more important than ever before.
The internet is a vast and complex place, and users expect their software like web browsers to provide a seamless and intuitive browsing experience. Software with good UX can also provide users with a sense of satisfaction and make them more likely to recommend it to others.
In the ever-evolving world of technology, providing a seamless and intuitive user experience is crucial to staying ahead of the curve and meeting users' evolving needs and expectations.
Do you want to optimize your software to improve customer engagement and satisfaction?
Reach out to get a FREE UX audit!
Click the link below to get started.