Your customers are voicing their opinion!
They are actually complaining about the complexity of your SaaS.
🤣 You freak out!
The #1 reason why SaaS clients might start seeking alternative solutions is the design is complex to use.
I get you. Listen to your clients.
You might have designed your software by your developers who focused on the database while designing.
Hiring UX Design help will take care of this problem for you.
We sift through long forums of user complaints and create UX solutions aimed to heal those!.
Your customers keep on emailing your CS team, 🖥️ “Where can I find this?” “How do we use this feature?”
Or, you have users who signed up this week, and they are not even using the basic features.
Your software is too powerful.
Hey, are they leaving? 🚧
The answer: Your customers are giving up — because they get scared of the complexity of learning how to use your software.
Great UX should reduce the learning curve of your app,
It should make the users feel familiar with apps that they already use.
Talk to a UX Designer today to see what we can do to help you out!
You’ll never look back.
Why do people switch from one SaaS to a similar solution?
Is it the marketing? No.
Is it the features? You have the same.
👉 It’s how the features were designed.
Was the user journey taken into consideration in every nuance?
Developers want to build the features to be robust and detailed. 👌
UX Designers will advocate that every feature is designed to fit the mental and physical journey of the user.
That’s the magic of focusing on UX.
All the large companies are doing it.