Inside HubSpot: Is the UX Good or Bad?

Nussi Einhorn
Inside HubSpot: Is the UX Good or Bad?

Digital business tools like HubSpot are comparable to being on a ship. When everything is easy to use, it's like a smooth voyage. But if things get confusing, it's like sailing through a storm.

In this blog, we'll explore the journey of HubSpot users through stories that illustrate how important it is for things to be easy to use. Think of it like having a good map on the ship. If it's good, you reach your destination without a hitch. If not, you might end up lost.

Consider these UX stories as warnings – telling us what happens when things aren't made simple. It's like learning to navigate the sea of tools, ensuring we avoid the bumps and troubles that come with confusing designs.


Lost in the Maze!

πŸ‘©β€πŸ¦± Sarah Β used HubSpot to blast off her marketing campaign πŸ“¨,

but instead, it throws her into a confusing mess!πŸ˜΅β€πŸ’«

Buttons and CTAs everywhere, confusing terminology, and overwhelming features.

Lost in this menu maze, Sarah's spark fades.πŸ˜” Β 

She wished for a friendly platform that BOOSTS βœ…,

NOT BLOCKS ❌ her marketing mojo.

You see how important a good UX is?

An app with an intuitive and friendly UX empowers users.πŸš€



Joel's HubSpot Struggle!

New to HubSpot, πŸ‘¨β€πŸ’» Joel wanted to launch a simple campaign.

But endless menus and jargon-filled guides turned excitement into a frustrating maze. 🀯

Time passedβŒ›, Joel's basic campaign was live,

but only after a steep climb πŸ§— that left him feeling lost and deflated. 😳

HubSpot's promise was clear βœ”οΈ,

but the path there felt anything but user-friendly!


Poll of the Week!

HubSpot's UX poll results: While some find it seamlessly satisfying, others think it's a bit clunky and disappointing. Beauty lies in the eye of the beholder, or in this case, the UX.

What's your take on it?


So, here's the final thought: for an app to be not just used but always liked by people, it has to be easy and enjoyable to use. It's like making sure the journey is always smooth, not bumpy.

As we keep going in the digital world, let's remember, that a friendly experience is what keeps everyone happy and on the right path.


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